Low Price Guarantee
Although we provide what we feel is a quality product at a reasonable price with a reasonable profit, we realize that competition is fierce. There is no way we can keep an eye on all of our competitors pricing.
If you find the identical product on a competitor's site for a lower total price (including shipping charges) within 30 days of your purchase we will meet that price plus give you 10% of the difference.
Simply e-mail us or call us toll free at 877-496-8152 (USA, Canada & Puerto Rico) with the following information:
- The URL of the product on the competitors website
- Your Order Number
- The Shipping charges if not easily determine on the competitor's website
- Your e-mail address
- The best telephone number to reach you
- The best time of day to reach you
Additional Price Matching Requirements
- The item must be the identical product, manufacturer and item number.
- The item must be new, unused and in original condition. Used, damaged, rebuilt or remanufactured items do not qualify for our price matching policy.
- The price you wish us to match must be current and verifiable either on competitors website or with an original printed advertisement. E-mail or written quotes do not qualify for our price matching policy.
- Price matches are limited to one price match per item within any given 30 day period.
- Excalibur Brothers reserves the right to deny any price match on an item that is not in stock with a competitor or does not meet any other criteria of our Price Match Policy.
- Please allow 5-7 business days following your price matching request for your refund to be processed.
If you find a lower total price including shipping charges before you place your order please call us toll free at 877-496-8152 (USA, Canada & Puerto Rico) and a representative will take your order and will match the price and then beat it by 10% of the difference. Alternatively you can fax the information to 1-517-579-4764