Hear what people say
These are some of the actual e-mails and letters folks have sent us describing their experience with Excalibur Brothers and the products they have purchased.
Copies of all e-mails and letters are on file in our office per US Federal regulations. I look forward to seeing your letter here soon.
"Thank you for outstanding customer service! You did a wonderful job in communicating with me in regards to my order and delivery of my order. Thanks again. I will be ordering from you again in the future!!!"
"Received and Very happy with the purchase, My Father loved it, it was a great replica of the sword. The only thing that could have been better would have been to buy the real thing. Thank you again and have a great holiday."
"Received, Great, Thankx"
"Received in fine condition. It made my son's Christmas!"
"I just received your email concerning the Roman Helmet. Yes, it was received in good condition and in time for Christmas. I really appreciate your attentiveness to my order and my husband loved his gift. Thank you again for your efforts to secure this gift for me. Thank you."
"Sorry didn't get time to write back - the package arrived in good condition. I'm very happy with the purchase and has just delivered it to the birthday man. Thank you very much for your help and I will fill a positive rating for your website and recommend it to my friends."
"The helmet is beautiful and looks very authentic. Thank you for your excellent service."
"I gave the ax to my boyfriend; he loved it. I showed him your website, he really likes all the things you offer. He's interested in start collecting weapons that have a medieval style."
"We are very pleased with the item we purchased thank you!"
"Hi, there. The sword arrived in time and we were very pleased with it. I'm actually wondering whether you have another in stock."
"Yes, I received the sword and it is in perfect condition. I want to thank you once again for your outstanding customer service. Thanks"
"Just a quick note to let you know how much I appreciate your help in getting these items to me so quickly! The packages arrived yesterday and everything was perfect. I am looking forward to my next purchase from your site ! Thanks again !!"
"My son loves it. He is very funny walking around the house with that thing on his head. I suspect he will be shopping for full body armor in the near future. Thanks for your personal attention and fantastic service."
"Yes, I got it in good shape. I was amazed at the number of people that would not consider shipping it out to meet my schedule. I thank you very much for doing what I assumed was a normal business task, but Evidentially was something special."
"Many thanks for your prompt reply, I am impressed! Ask anyone who knows me that's not easy to do."
"Everything arrived just fine. We were very pleased with it and are interested in ordering some more of these when you get another shipment."
"Thanks for the inquiry. All swords arrived in good condition...For all future sword orders I'll be sure to work through you."
"I received the product in excellent condition. Thank you."
"I did receive my dagger and in good condition, I enjoyed doing business with you and hope to do it again in the future. Thank You again!"
"Thanks for the fast service, girlfriend son collects swords, daggers, knives etc.... Will make nice B-day gift. So I will be buying a lot more items from you."
"The item you sent came on time and in excellent condition. thank you!!!!!!!"
"The knife was received in perfect condition and in great time, too! My father will love it! I'm getting married in March and this is my "thank you" gift to him. Thank you so much for a wonderful gift."
"Yes, I did receive it. thank you very much. i gave it to my friend for his birthday and he loved it. Thank you. I will continue to business with you guys. you were very good at keeping me updated on delivery and everything. thanks again."
"I have received the Axe yesterday and OMG I love it. I am very impressed with the quality!!"
"Thank you for your great service!!"
"Thank you very much for the timely delivery the knife looks great."
"Everything was just perfect - My kid loved it"
"Received and with awesome timing..... thank you so much"
"Yes we received the item...my son loves it and he just opened it last night for his 16th birthday."
"Yes - we rec'd knife in great condition. Very timely delivery too. This was a gift and I haven't heard back as to their satisfaction yet -- but I'm sure it will be positive. Thanks for the great service."
"The swords are great i can't wait to buy more"
"The sword was beautiful, we will purchase more in the future. Thank you"
"received love the knife"
"Items were received and they are great!!A++++"
"Once again, excellent service!!!!!"
"Received and very pleased"
"Yes, I received the Excalibur replica sword in good condition. It looks great. Thank you very much."
"I received the Legolas knives on Tuesday of this week. I was so surprised! I was expecting the 4-6 week shipping. I wanted to let you that I've never been happier with online purchasing. Your ordering was so easy, and it got here so quickly!!! Practically within a week! Very awesome. My husband wants to start a small collection of swords, so I will for sure purchase from you guys again! Thank you so much for everything. He's going to love his gift!"
"Thank you for checking. We did receive the axe and is very beautiful. My husband loved it. Thanks for all your help"
"Item was received ahead of schedule and in good condition. Myself and the person the gift was intended for are very pleased. Thanks for the prompt service and follow up!"
"Thank you so much for your help and benevolence in the purchasing of the William Wallace sword. The sword arrived in great condition and was received with great joy"
"I have received the knife and it is in great condition. I will definitely order from your company again. You have good prices and excellent customer service. The shipping was fast also."
"Thank you !!! It looks great!"
"The sword was received in excellent condition and was delivered very quickly. I'll definitely use your site again in the future"
"Thank you for your timely response to my order. It is a birthday gift for my husband. He will love it."
"Thanks for the very timely delivery and the great service. Both are less and less common in today's business world. Thanks again."
"RECEIVED! Love It! Thank you so much! The knife and gift box were even better than I had hoped for. Excellent quality. I will certainly recommend your site to others interested in knives. Thank you for the prompt service as this is a graduation gift for my god-son."